
You may cancel or return your order as per the conditions below.
Order Cancellation
- Cancel within 24 hours of order confirmation – 100% refund.
- Cancel before dispatch confirmation – 90% refund.
- Refunds are processed within 10 working days in the original payment mode.
Returns & Refunds
- Refuse delivery (returned intact) – 80% refund.
- Parcel damaged at delivery (refuse acceptance) – 100% refund.
- Item damaged after opening (report within 24 hours with proof) – 100% refund for approved damaged items only.
Refunds are processed within 10 working days after verification. We reserve the right to approve or decline cancellation and damage claims. For assistance, contact 9449873645 or mmcl@mmclindia.com (mention your Order ID).
Read Our FAQs
Are Organic Express products 100% chemical-free?
Yes, all our products are sourced from farms that follow traditional and natural farming methods, ensuring they remain free from pesticides, chemicals, and artificial additives.
How fresh are the products delivered?
We ensure each item is packed fresh before dispatch. Our supply chain is optimized to maintain product freshness from our farms to your doorstep.
Do you deliver across India?
Yes, Organic Express ships products all over India with safe packaging and reliable courier partners to ensure timely delivery.
Is your A2 Ghee made from pure Gir cow milk?
Absolutely. Our A2 Ghee is traditionally prepared using pure Gir cow milk, ensuring authenticity, aroma, and exceptional nutritional value.
What makes your honey different from regular honey?
Our honey is raw, unheated, and unprocessed, preserving its natural enzymes, antioxidants, and medicinal properties — unlike processed honey found in stores.
How is the packaging handled?
We use premium, eco-friendly packaging designed to keep products fresh and protected during shipping, ensuring they reach you safely and intact.
Are your products suitable for children and elderly?
Yes. Since our products are pure, natural, and chemical-free, they are safe and nutritious for all age groups when consumed as part of a balanced diet.